Data Protection

Last updated: 20/10/2026

S-TEC VINA Co., Ltd. ("S-TEC VINA", "we") is committed to protecting the personal data of customers, partners and visitors to stecvina.com in accordance with Personal Data Protection Law No. 91/2025/QH15 and its implementing Decree No. 356/2025/ND-CP, effective from 01/01/2026.

1. Data controller and processor

S-TEC VINA is the controller and processor of the personal data collected through this website.

2. Data we collect

• Information you provide through the contact form: full name, job title, company name, email, phone number, project name, message and project drawing files (if any).
• Website usage data: IP address, device type, browser, pages viewed and traffic source, collected through cookies in accordance with the Cookie Policy.

3. Purposes of processing

• Respond to consultation requests, site surveys and solution design, and send quotations.
• Provide the technical documents and product catalogs you request.
• Perform contracts, technical support, maintenance and after-sales service.
• Analyze and improve website content and performance.
• Comply with legal obligations.

4. Consent

We process personal data only with your consent for each specific purpose, or in cases where the law permits processing without consent. Silence or non-response is not considered consent. You may withdraw your consent at any time; withdrawal does not affect the lawfulness of processing carried out before it.

5. Rights of the data subject

You have the following rights regarding your personal data:

• Be informed about the processing of your personal data;
• Give or withdraw consent;
• View, access and request correction of your data;
• Request deletion or restriction of processing of your data;
• Object to the processing of your data;
• Lodge complaints, denunciations or lawsuits and claim compensation as provided by law.

To exercise these rights, please send a request to info@stecvina.com. We will verify your identity and respond within the time limit set by law.

6. Data sharing

We do not sell personal data. Data is shared only with service providers that support website operation and email (hosting, website analytics, email services), project partners where necessary to fulfil your request, or competent state authorities as required by law.

7. Cross-border data transfer

Some service providers (for example Google Analytics) may store or process data on servers located outside Vietnam. Cross-border data transfers are carried out in accordance with Vietnamese personal data protection law.

8. Retention period

Personal data is retained for as long as necessary to fulfil the stated purposes, or for the period required by law. After this period, the data will be securely deleted or destroyed.

9. Security measures

We apply appropriate technical and organizational measures such as HTTPS encryption, a website security firewall, access control and regular backups to protect data from unauthorized access, loss or disclosure.

10. Data protection contact

S-TEC VINA Co., Ltd.
Representative office: 0F03-17 Office Tower, Vinhomes West Point, Pham Hung Street, Tu Liem Ward, Hanoi
Email: info@stecvina.com
Phone: 022 6246 0114 / 038 611 9114